Refund Policy

Go to your account and choose Manage billing, then cancel your subscription. You keep Premium until the end of the month or year you’ve paid for, and you won’t be charged again.

If this is your first Premium payment, email support@fakefind.ai from the address on your account within 7 days of paying, and we’ll refund it in full. This applies to the monthly and the yearly plan, once per person. Your Premium access ends when the refund is made.

Apart from the first-payment refund, payments aren’t refunded, including for part of a month or year, or for time you didn’t use Premium. This includes renewals: cancel before your renewal date if you don’t want to renew.

Exceptions: if you were charged twice or by mistake, or if we stop offering Premium or end your subscription without a reason under our Terms of Service, we’ll refund what’s owed. Where local law gives you a right to a refund, that right still applies.

Refunds go back to the card or payment method you used, through Stripe. They usually appear within 5 to 10 business days, depending on your bank.

If something looks wrong on your statement, please email support@fakefind.ai before disputing the charge with your bank. We’ll look into it and fix it quickly.